Contact TERVO
Email is currently our only official contact channel. When you write, include your app version, the network and, if relevant, the transaction hash. Never include your recovery phrase.
App support
Questions about installing, receiving, sending, fees or transaction status.
Security reports
Report a vulnerability, a fake TERVO website or app, or someone impersonating TERVO.
Privacy
Questions about the privacy policy or how the app handles data.
Protect yourself from scams
TERVO will never message you first, and will never ask for your recovery phrase, private key or app password. Anyone who does is not TERVO. We can’t recover a wallet or reverse a transfer, so be wary of anyone who offers to.